UB Greensfelder LLP (UBG) has again earned high honors as a client service leader in BTI’s latest report, BTI Client Service A-Team 2025: Survey of Law Firm Client Service Performance. This marks the 11^th consecutive recognition that the firm has received for its exceptional client service, as a result of BTI’s survey of corporate counsel.

For 24 years, BTI has published a definitive ranking of client service excellence for the corporate law firm market. Long considered the gold standard in ranking and measuring law firm client service performance, the report is based on 17 objective ranking factors that drive the strongest relationships with law firms, according to corporate counsel. Some of these qualities include:

• Understands Client’s Business
• Provides Value for The Dollar
• Advises on Business Issues
• Keeps Clients Informed
• Deals with Unexpected Changes
• Handles Problems
• Includes Clients Early in Strategy

“We are proud to be recognized for our commitment to exceptional client service,” said Kevin T. McLaughlin, UBG Co-Managing Partner. “Our success is rooted in the strong, collaborative relationships we’ve developed with our clients, which allow us to adapt and deliver customized legal solutions.”

Scott P. Kadish, UBG Co-Managing Partner, added, “Superior client service is a hallmark of our firm, as we strive to make every client feel like they are our only client. We’re pleased that our clients continue to recognize our efforts and the value we bring to their organizations.”

BTI’s Client Service A-Team report is the only law firm ranking based solely on direct feedback from corporate counsel. It is the result of more than 300 in-depth interviews with top legal decision makers at the world’s most demanding organizations.

About UB Greensfelder
UB Greensfelder LLP is an Am Law 200 law firm dedicated to exceeding client expectations and delivering superior, customized legal solutions. The firm’s attorneys advise regional, national, and global businesses on a wide range of sophisticated legal matters across more than 25 specialized practice and industry groups. Renowned for its best-in-class client service and litigation excellence, UBG was named “2025 Ohio and Missouri Firm of the Year” by Benchmark Litigation and consistently earns top-tier accolades from Chambers and Partners. Established in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., UB Greensfelder has quickly emerged as a super-regional powerhouse firm in the Midwest and in top-tier business centers. For more information, please visit www.ubglaw.com. Our Business Begins With You^®.