UB Greensfelder LLP (UBG) is pleased to announce that partners Dawn M. Johnson and Frederick M. (Fritz) Shadley have been recognized in BTI’s latest report, BTI Client Service All-Stars 2025. Johnson and Shadley are among the elite group of 240 attorneys who earned designation as The BTI Client Service All-Stars for 2025.

Now in its 24th year, The BTI Client Service All-Stars is widely regarded as the gold standard for identifying attorneys who provide superior client service. According to BTI research, clients highlighted five key attributes that set these attorneys apart: involvement in decision-making, focus on client business and operations, innovation, urgency and responsiveness, and practical guidance. The report is based on more than 350 in-depth interviews with top legal decision-makers at leading organizations, conducted between June 2024 and July 2025.

Johnson, Co-Group Leader of UBG’s Franchise & Distribution Industry, concentrates on all facets of the franchise relationship, including disputes over termination, non-renewal, fraud, contract breaches, trademark infringement, unfair competition, and other issues arising under state and federal franchise laws. Clients commend her dedication, noting, "Dawn is known for her strong work ethic. She approaches each matter with focus and persistence.” View Johnson’s BTI Client Service All Stars 2025 profile, here.

With more than 35 years of litigation experience and a degree in engineering, Shadley focuses his distinguished practice on representing clients in construction, environmental, product liability, and toxic tort disputes. Clients value his approach, sharing, “Fritz is very thorough and communicative.” View Shadley’s BTI Client Service All Stars 2025 profile, here.

Recently, UBG earned high honors as a client service leader in BTI’s Client Service A-Team 2025: Survey of Law Firm Client Service Performance, marking the 11th consecutive recognition for exceptional client service.

About UB Greensfelder
UB Greensfelder LLP is an Am Law 200 law firm dedicated to exceeding client expectations and delivering superior, customized legal solutions. The firm’s attorneys advise regional, national, and global businesses on a wide range of sophisticated legal matters across more than 25 specialized practice and industry groups. Renowned for its best-in-class client service and litigation excellence, UBG was named “2025 Ohio and Missouri Firm of the Year” by Benchmark Litigation and consistently earns top-tier accolades from Chambers and Partners. Established in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., UB Greensfelder has quickly emerged as a super-regional powerhouse firm in the Midwest and in top-tier business centers. For more information, please visit www.ubglaw.com. Our Business Begins With You®.